Sign up free, connect your store, and start sourcing products in minutes.
No, Wiio handles sourcing, quality control, and fulfillment for you.
Yes, you only pay for the products and services you use.
Just a few minutes to connect your store.
Usually an expired connection, reconnect it in settings.
Shopify, WooCommerce, and other major platforms.
Use Wiio's research tools or a personal sourcing agent.
Wiio vets suppliers, negotiates pricing, and checks quality for you.
Yes, order samples directly through Wiio.
Processing starts within 24 to 48 hours.
Every order gets a live tracking number in your dashboard.
Wiio sources, packs, and ships it to your customer.
Through your Wiio balance or connected payment method.
Major credit and debit cards, plus regional options.
No, all costs are shown upfront.
Submit a request from your order history in the dashboard.
3 to 7 business days once approved.
Wiio covers defective items, sellers cover buyer's-remorse returns.
Yes, for sellers who prioritize quality and fulfillment over low prices.
Pick a focused niche and source reliable products through Wiio.
Validate demand and margins through testing, not guesswork.
The Help Center is organized by topic, including store setup, sourcing, fulfillment, and payments, so you can search or browse to the relevant guide.
Topics include connecting your store, product sourcing, quality control, fulfillment, payments, and account management.
Platform-specific setup guides for Shopify, WooCommerce, and other integrations are available in the Help Center.
Each supported platform has its own setup guide in the Help Center’s integrations section.
These topics are covered in dedicated sections of the Help Center with step-by-step explanations.
If your question isn’t covered in the Help Center, you can reach Wiio Support directly through the contact options in your account.
Response times vary depending on your request type and support channel. Most account-specific questions can be resolved directly through Wiio Support.
Yes. Account and order-specific questions can be directed to Wiio Support through your account.
Yes. The Help Center is updated as new features and integrations are added.
The getting started section covers connecting your store and sourcing your first product, which is the recommended starting point for new sellers.